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Privacy Policy

Fidencia Financial

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Fidencia Financial (“Fidencia,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting and referral services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Our Role & Services

Fidencia Financial is a financial consulting and referral service.
We do not originate, underwrite, approve, or fund loans.
We act as an intermediary that connects individuals and businesses with third-party lenders and financial service providers.

2. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Location (city/state)

  • Financial goals or funding needs

  • Any additional information you submit through forms or communications

B. Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referring URLs

  • Pages viewed and interaction data

  • Date and time of access

C. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Operate and improve our website

  • Understand user behavior

  • Measure marketing performance

You may disable cookies through your browser settings, though this may limit functionality.

3. How We Use Your Information

We use personal information to:

  • Provide consulting and referral services

  • Connect you with third-party lenders at your request

  • Respond to inquiries and communications

  • Improve website performance and user experience

  • Conduct analytics and internal research

  • Send service-related or marketing communications (you may opt out)

  • Comply with legal, regulatory, and contractual obligations

4. How We Share Information

We may disclose personal information to:

A. Lenders and Financial Partners

If you request funding options or referrals, we may share your information with third-party lenders so they may contact you directly.
Their use of your information is governed by their own privacy policies.

B. Service Providers

Trusted third parties that assist with:

  • Website hosting

  • Analytics

  • Marketing platforms

  • CRM and communications tools

C. Legal and Compliance

We may disclose information when required to:

  • Comply with laws or regulations

  • Respond to subpoenas or legal processes

  • Protect rights, safety, or property

D. Business Transfers

In connection with a merger, sale, or transfer of assets.

We do not sell personal information.

5. State-Specific Privacy Rights (U.S.)

California (CCPA/CPRA)

California residents have the right to:

  • Know what personal information is collected

  • Request access to or deletion of personal data

  • Correct inaccurate personal information

  • Opt out of the sale or sharing of personal information (we do not sell data)

  • Not be discriminated against for exercising privacy rights

Requests may be submitted via the contact information below.

Other U.S. States

Residents of states with privacy laws (including Virginia, Colorado, Connecticut, Utah, and others) may have rights to:

  • Access personal data

  • Correct inaccuracies

  • Request deletion

  • Opt out of certain processing activities

We honor applicable state privacy rights where required by law.

6. GDPR (European Union / EEA Users)

If you are located in the European Union or European Economic Area, we process your data based on one or more lawful bases, including:

  • Consent

  • Contractual necessity

  • Legitimate business interests

  • Legal obligations

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

Data may be transferred to and processed in the United States.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services

  • Meet legal and regulatory requirements

  • Resolve disputes

  • Enforce agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions or wish to exercise your privacy rights, contact:

Fidencia Financial
Email: support@fidenciafinancial.com
Phone: 1-888-534-3452
 

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